Please Help…

By December 17, 2013 Business, Mindset 3 Comments

Hands up, those of you who have ever sent an email to the wrong person? Maybe you’ve accidently hit SEND on an email (meant for someone else) to your boss…or even hit REPLY ALL in a heated response…

OR, like me – you sent an email meant for 10 close friends to 6,000 people…

Little did I know when I hit the SEND button on that email, only meant for around 10 people, that it had actually been sent to yep – 6,000!!

My stomach sank. My heart sank. WHAT HAD I DONE!?!

Ever been there?

Well check out in this week’s video for what happened next…



Amazingly – my world and business didn’t come crashing down around my ears.

IN FACT, this pretty major stuff-up turned out to be one of the BEST ‘mistakes’ I’d ever made.

1 email, 2 small words… PLEASE HELP.

By end of day one we had close to 700 replies. By end of day two, this had grown to 2,000!

All of these replies from people following us – [highlight color=”cool-blue” style=”style-1″]offering their suggestions.[/highlight]

How extraordinary!


I stopped and thought – WOW so many people like to be asked for HELP.

But none of us ASK for help enough… we’re all so nervous to do so!

(and I am certainly one of the worst culprits!)


Maybe you’ve asked your team. Maybe you’ve asked your mates or neighbours.

But HOW MANY of us have actually asked our clients, members or customers?


The feedback we received was amazing. The rapport we built – invaluable.

In fact, the response rate for future emails improved too…

So, try it – see if you can come up with something you can directly ask your community, database or team FOR HELP with … you might just be surprised.

[notification style=”success” font_size=”14px” closeable=”false”] I’d love to know if you’ve ever experienced similar – share your story below… [/notification]


Til next time,


About Andrew Roberts

Andrew is well known as one of Australia’s leading business mentors, is a Strategic Business specialist, and has been known to work his own magic with a host of companies featured in various Top 100 BRW lists. Andrew has gone from running one of the largest business coaching companies in Australia to focusing on specialists and leaders of various industries.

  • Thank you Andrew… I think asking for help is where most of us struggle…. And exactly what you said… Your belief in thinking you are a failure… When infact everyone loves to share their advice… I think this could almost be used in as a marketing tool also…

    Another thing I wanted to share… I really do enjoy the background music you play in your videos… It makes me feel good, happy, alive and joyful… Thank you 🙂 x

    • Thanks Amanda for this feedback. I do believe this could definitely be used as a marketing tool. Thanks for the tip. have a wonderful Christmas and year.

  • Excellent point you make Andrew and very true.

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